Privacy Policy

Who we are

This website is operated by JG Technical Ltd, a company registered in England and Wales under company number 16193174.

JG Technical Ltd is the data controller for the personal information collected through this website. If you have any questions about how we handle your data, you can contact us at:

• Email: jacksongoldthorpe44@gmail.com
• Phone: 07899947762

What information we collect

We only collect information that you provide to us directly, or that is generated when you use this website. This includes:

Contact form submissions

• Your full name
• Your phone number
• Your email address
• Company name (optional)
• The service you are enquiring about
• Job location
• Vehicle or fleet details (optional)
• Your message

Phone and email enquiries

If you contact us directly by phone or email, we may retain your name, contact details, and the details of your enquiry in order to respond to you and, if applicable, carry out the requested work.

Website analytics

This website uses Vercel Analytics, a privacy-focused analytics tool. It records aggregated page view data (pages visited, approximate location, browser type) to help us understand how the site is used. Vercel Analytics does not use cookies and does not track individual users across sessions or sites.

Why we collect it and our lawful basis

Under UK GDPR, we must have a lawful basis for processing your personal data. The bases we rely on are:

• Legitimate interests — responding to your enquiry and providing information about our services. We have assessed that this does not override your rights or interests.
• Contract performance — where you have requested work to be carried out, processing your contact details is necessary to fulfil that agreement.
• Legal obligation — retaining records where required by law (for example, for HMRC purposes).

We do not use your personal data for marketing, and we do not send unsolicited communications.

How long we keep your data

• Enquiries that do not result in work being carried out are retained for up to 12 months, then securely deleted.
• Where work has been carried out, relevant contact and job records are retained for up to 6 years to comply with HMRC requirements for business records.

Who we share your data with

We do not sell, rent, or share your personal data with third parties for their own purposes. We use the following data processors to operate this website and receive your enquiries:

• Formspree — our contact form submissions are processed via Formspree, which forwards them to our email inbox. Formspree is bound by its own privacy policy and processes data on our behalf.
• Vercel — this website is hosted on Vercel's infrastructure. Vercel processes server logs and provides our analytics service. Data is processed in accordance with Vercel's privacy policy.

Your rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you
• Have inaccurate data corrected
• Request that we delete your data (subject to legal retention requirements)
• Restrict how we process your data
• Object to processing based on legitimate interests
• Data portability (where applicable)

To exercise any of these rights, please contact us at jacksongoldthorpe44@gmail.com. We will respond within one calendar month.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to make a complaint to the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113

We would prefer to resolve any concerns directly with you first, so please do contact us before raising a complaint with the ICO.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be published on this page. We recommend checking back periodically.